New Zealand Home Health Association
This website is a resource for providers and an easy way for the public to find out what home health care services are available. Click the Find a provider button to access our database of providers.
What is home health care?
Home health care includes a range of services available for people who need support to live at home. Services include personal care, household management, nursing treatment, and complex care for people with serious needs.
Community-based agencies and companies employ support workers, caregivers and health care professionals to provide these services.
Who pays for home health care services?
Funding may come from ACC, the Ministry of Health, District Health Boards or the Ministry for Social Development, depending on the health need. Home health services may also be purchased privately.
For those over 65 the person's doctor can organise an assessment to determine what government funding is available, or people can ask for one themselvse from a needs assessment agency. The District Health board pays the needs assessment agency to meet with the client, and run a needs assessment, which is a series of questions and possibly more clinical assessment, to establish what the person's needs are. When the assessment has been done, and if home support is allocated to the person, the District Health Board pays a providers organisation (one of our members) to provide the service. Our member organisations employ mainly support workers to do this. They also employ nurses and sometimes also physiotherapists and other health professionals.
For those living with a physical, intellectual or sensory disability (or combination) the Ministry of Health Disability Support Services pays Needs Assessment Agencies to work with disabled people to identify their strengths and support needs, outline what support is available and decide on eligibility. People can then decide on how they want their services to be delivered, which can include support services through our members.
For those living with impairments caused by accident or injury, a doctor or other health provider will complete a referral form, or people can contact ACC directly. If ACC accepts the claim and agrees to pay for home support, it will allocate a 'package of care' in straightforward cases, or arrange a more detailed assessment for more complex cases. The services can then be delivered by support workers employed by service providers such as NZHHA members.